Problems, Complaints, or Compliments?
At the Parent Council Meeting on 6 May 2009 the Rector encouraged pupils and
parents to help keep open lines of communication with the School.
If there are aspects of a pupil's education or care that result in you wishing
to commend the School or a member of staff, please communicate this to the School
Office.
If a pupil has been the subject of bullying, they or their parent/carer should
report this to the School Guidance staff as soon as possible.
If parents or carers wish to discuss an aspect of their young person's schooling
this is normally initially done through a conversation with one of the Guidance
team. This can be arranged by an email or telephone call to the School
office. The Rector's expectation is that such calls will normally be
responded to within two working days.
The Parent Council is aware of a great deal of excellent work carried out by
staff at the School. On occasion, however, parents or carers may be aware
of an issue that concerns them, which may relate to issues in or out of class,
communication difficulties, etc. The Rector is keen that in such instances
he is alerted to the problem as soon as possible and with full details.
If pupils find problems with the fabric of the School they are requested to
report this to the janitor's office or the School office.
The Parent Council funded the purchase of "Parent Mail" for the School, which is
an email communication system from the School to parents and carers. The
majority of pupils have a parent or carer registered to receive such
communications. Any parent or carer who is not registered and who wishes
to be so should contact the School Office please.
